NHTSA Complaint #11104000 — 2015 CHEVROLET CAPTIVA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	11104000
Vehicle	2015 CHEVROLET CAPTIVA
Component	STRUCTURE:BODY:DOOR
Date of Incident	January 25, 2018
Date Filed	June 26, 2018
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2015 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE HAD FRACTURED AND LEFT A JAGGED EDGE. THE DEALER (DICK SMITH CHEVROLET, 1601 US-52, MONCKS CORNER, SC 2946) CONFIRMED THE FAILURE, BUT DID NOT DIAGNOSIS OR REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER THE WARRANTY. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL NHTSA. THE FAILURE MILEAGE WAS 54,000.

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