NHTSA Complaint #11103859 — 2014 DODGE CHALLENGER

I PARKED MY CAR IN BACK ROW OF A PARKING LOT TO AVOID DINGS. SET PARKING BRAKE. APPROXIMATELY 1 HR LATER MY CAR WAS SEEN ROLLING ACROSS PARKING LOT AND IMPACTED ANOTHER PARKED VEHICLE. I WENT TO DEALER WHO AFTER I EXPLAINED WHAT HAPPEN SAID HE SAW NO RECALLS AND WOULD NOT COVER. I THEN CALLED DODGE SRT AND EXPLAINED WHAT HAD TRANSPIRED. ON HOLD 2 SEPARATE TIMES . DODGE SRT PREMIUM ISSUED ME A CASE# OF 34483211 ON JUNE 6 2018 AND ASKED ME TO BRING CAR INTO DEALERSHIP TO BE REPAIRED. ONCE CAR WAS AT DEALERSHIP THE SERVICE MANAGER CALLED AND I WAS TOLD THEY COULD NOT TELL ME WHY THE BRAKE CAME OUT OF ADJUSTMENT WHILE PARKING BRAKE WAS SET, BUT HAD NO EXPLANATION BEYOND THAT. I AGAIN EXPRESSED MY CONCERNS THAT THIS IS NOT NORMAL HAVING OWNED NUMEROUS DODGES OVER THE LAST 5 YEARSI THAT I COULD NOT EXCEPT THAT AND DODGE AGREED AND SAID THAT THIS WAS MOVING UP TO SPECIAL INVESTIGATIONS, AND SOMEONE WOULD BE IN CONTACT. THE INSPECTION WAS DONE LAST TUESDAY THE 19TH THE INSPECTOR INFORMED ME HIS INSPECTION WAS COMPLETE AND I COULD PICK UP MY CAR. HE ASSURED ME THE BRAKE WAS WORKING AND THAT I COULD BRING IT HOME AND WAIT FOR THE INVESTIGATION BEFORE REPAIRING THE BUMPER AND GRILLE. I ARRIVED LAST WEDS TO GET MY CAR AND WAS TOLD UNLESS I PAY THE REPAIR BILL I WOULD NOT BE ALLOWED MY CAR BACK. I HAVE SINCE CALLED DODGE 2 MORE TIMES AND I AM TOLD THIS IS A SEALED FILE AND THEY CAN NOT TELL ME ANYTHING AND HAVE NO PERSON I CAN CONTACT TO RESOLVE THIS. MY COLLECTOR CAR IS CURRENTLY STILL AT THE DEALERSHIP OUTSIDE IN A PARKING LOT EXPOSED TO WEATHER AND WHO KNOWS WHAT, AND I STILL HAVE NO RESPONSE FROM DODGE OTHER THAT THIS IS UNDER SPECIAL INVESTIGATION AND THEY WILL CONTACT ME. I DO NOT HAVE ANY PAPERWORK FROM THE INSPECTORS REPORT AND THE DEALERSHIP WOULD ONLY GIVE ME THE BILL THEY SAY I AM TO PAY BECAUSE THE CASE# IS NOT SHOWING UP ON FILE DUE TO BEING SEALED.