NHTSA Complaint #11103471 — 2011 KIA SORENTO
EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA
Complaint Details
| ODI Number | 11103471 |
| Vehicle | 2011 KIA SORENTO |
| Component | EXTERIOR LIGHTING:HEADLIGHTS |
| Date of Incident | |
| Date Filed | |
| Mileage | 80,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER SIDE FOG LIGHT FAILED TO ILLUMINATE AND WAS REPLACED. SHORTLY AFTER, THE DRIVER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL SHORT WITHIN THE HEADLIGHT ASSEMBLY UNIT AND THE VEHICLE NEEDED TO BE TAKEN TO A DEALER FOR REPAIRS. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH KIA FARGO (3901 2ND AVE S, FARGO, ND 58103, 888-569-7621). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF THE FIVE YEAR/60,000 MILE WARRANTY. THE CONTACT WAS ADVISED TO CALL A DEALER TO DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
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