NHTSA Complaint #11103471 — 2011 KIA SORENTO

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number 11103471
Vehicle 2011 KIA SORENTO
Component EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER SIDE FOG LIGHT FAILED TO ILLUMINATE AND WAS REPLACED. SHORTLY AFTER, THE DRIVER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL SHORT WITHIN THE HEADLIGHT ASSEMBLY UNIT AND THE VEHICLE NEEDED TO BE TAKEN TO A DEALER FOR REPAIRS. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH KIA FARGO (3901 2ND AVE S, FARGO, ND 58103, 888-569-7621). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF THE FIVE YEAR/60,000 MILE WARRANTY. THE CONTACT WAS ADVISED TO CALL A DEALER TO DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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