NHTSA Complaint #11089055 — 2011 KIA SORENTO

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JIM ELLIS KIA OF KENNESAW, 1221 AUTO PARK DRIVE NORTHWEST, KENNESAW, GA 30144) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED REPLACEMENT. THE CONTACT STATED THAT THE CLOCKSPRING WAS REPLACED, BUT WAS CONCERNED THAT THE AIR BAG INFLATOR WAS NOT ALSO REPLACED. THE CONTACT WAS ALSO CONCERNED THAT THE VEHICLE MIGHT HAVE AN ELECTRICAL FAILURE BECAUSE THE HEADLIGHTS FAILED TO ILLUMINATE AND THE HEADLIGHT BULBS HAD BEEN REPLACED SEVERAL TIMES. THE SAME DEALER STATED THAT THE AIR BAG WARNING INDICATOR WOULD REMAIN ILLUMINATED BECAUSE THERE WAS ALSO A FAILURE WITH THE AIR BAG SENSOR IN THE SEATS. THE CONTACT STATED THAT THE AIR BAG SENSOR IN THE SEATS WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT SHE WOULD BE RESPONSIBLE FOR THE COST OF THE AIR BAG SEAT SENSOR REPLACEMENT. THE FAILURE MILEAGE WAS 96,000.