NHTSA Complaint #11103432 — 2011 DODGE CALIBER

DODGE RECALL # S61/NHTSA 16V-668 MY AIR BAG STARTED COMOING ON AND OFF EACH TIME WITH A AUDIO WARNING, GOT A MAILER "URGENT SAFETY RECALL" "FREE" REPAIR. SCHEDULED AN APPOINTMENT ITH GLENDALE DODGE GLENDALE CA. SERVICE PERSON SAID HE HAD TO DO A DIAGNOSTIC TO VERIFY RECALL ELIGIBILITY, REPIR WAS MADE. THEN I WAS PRESENTED WITH A $ 150.00 CHARGE FOR THE DIAGNOSTIC (WHAT WAS FREE?) AND TOLD THAT THE RECALL WAS COMPLETED BUT THE AIR BAG LIGHT AND WARNING WOULD CONTINUE, THAT WOU;D COST ME ANOTHER $ 712.00! THE AIRBAG LIGHT STILL COMES ON AND THE WARNING IS SOUNDED. MY FREE RECALL HAS COST ME $ 150.00 AND TO COMPLETE THE REPAIR WILL COST ME AN ADDITIONAL $ 712.00 . I HAD RECEIVED THE RECALL NOTICE PRIOR TO WARNING LIGHT ALARM SOUNDING, SO WHY AREN'T BOT ITEMS PART OF THE RECALL? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM