NHTSA Complaint #11021612 — 2011 DODGE CALIBER

TL* THE CONTACT OWNS A 2011 DODGE CALIBER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CERRITOS DODGE (LOCATED AT 18803 STUDEBAKER RD, CERRITOS, CA 90703; 562-402-5335). THE CONTACT WAS PLACED ON HOLD SEVERAL TIMES, BUT WAS NEVER ABLE TO ADDRESS THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.