NHTSA Complaint #11103409 — 2016 FORD EXPLORER

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number 11103409
Vehicle 2016 FORD EXPLORER
Component STEERING:RACK AND PINION
Date of Incident
Date Filed
Mileage 31,910 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HALDEMAN FORD (2443 LEHIGH ST, ALLENTOWN, PA) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,910. THE VIN WAS NOT AVAILABLE.

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