NHTSA Complaint #11102938 — 2015 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11102938
Vehicle	2015 FORD ESCAPE
Component	SUSPENSION
Date of Incident	June 7, 2018
Date Filed	June 21, 2018
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHILE DRIVING OVER A PATCHED ROADWAY,THE RIGHT REAR SHOCK ABSORBER CAME THROUGH THE FLOOR.UPON MY INSPECTION,THE RIGHT REAR SHOCK TOWER AND WHEEL WELL WERE SERIOUSLY RUSTED BEYOND REPAIR.THE RUSTED STEEL HAD BEEN UNDERCOATED AND HAD NOT APPEARED TO BE UNSAFE WHEN VIEWED AT AN EARLIER TIME.THIS VEHICLE CANNOT BE DRIVEN AND HAS CAUSED ME A SERIOUS FINANCIAL LOSS.

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