NHTSA Complaint #11204340 — 2015 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 11204340
Vehicle 2015 FORD ESCAPE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 47,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State PA

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE AND THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCK ABORBERS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. CHAPMAN FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. *BF *JB

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