NHTSA Complaint #11102815 — 2012 DODGE CARAVAN SERVICE BRAKES

Complaint Details

ODI Number	11102815
Vehicle	2012 DODGE CARAVAN
Component	SERVICE BRAKES
Date of Incident	August 26, 2016
Date Filed	June 20, 2018
Mileage	200,184 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 5 MPH WITH THE BRAKE PEDAL DEPRESSED, AN ABNORMAL SQUEAKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR EACH TIME WHEN DEPRESSING THE BRAKE PEDAL. THE CONTACT CALLED THE DEALER CASSENS & SONS CHRYSLER DODGE JEEP AT (618) 656-6070 (3333 IL-159, GLEN CARBON, IL 62034) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,184. *TT

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