NHTSA Complaint #10616763 — 2012 DODGE CARAVAN SERVICE BRAKES

Complaint Details

ODI Number	10616763
Vehicle	2012 DODGE CARAVAN
Component	SERVICE BRAKES
Date of Incident	February 26, 2014
Date Filed	July 28, 2014
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

DRIVING ONLY 10 MILES THE BRAKES SMELLED HOT. STOPPED AND CHECKED, TOUCHED THE LUG NUT AND BURNED FINGER THEY WERE SO HOT. HAD IT TAKEN IN AND ROTORS WERE TURNED AND NEW BRAKE PADS. OLD PADS WERE GONE. NOW AT 31600 MILES THE SAME THING. TALKED TO DEALERSHIP AND THEY WILL GLADLY CHARGE US FOR NEW ROTORS AND PADS BUT ADMIT THE CALIPERS DO HAVE A PROBLEM. SO FOR OVER $400 AND A TOW BILL THEY CAN HELP US. CALLED DODGE CUSTOMER SERVICE WITH NO RESULTS. *JS

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