NHTSA Complaint #11102712 — 2011 KIA OPTIMA EXTERIOR LIGHTING

Complaint Details

ODI Number	11102712
Vehicle	2011 KIA OPTIMA
Component	EXTERIOR LIGHTING
Date of Incident	March 1, 2017
Date Filed	June 19, 2018
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE VEHICLE HEADLIGHTS ARE TOO DIM TO SEE AT NIGHT. ONLINE REPORTS MENTION THE CHROME REFLECTOR INSIDE THE HEADLIGHTS FAILS PREMATURELY. THIS HAS OCCURRED WITH THE HEADLIGHTS, BUT NOT THE HIGH BEAMS. YOU CAN SEE THE REFLECTORS ARE WHITE PLASTIC WITH NO MORE CHROME COATING. WE RARELY USED THE HIGH BEAMS SINCE WE LIVE AND WORK IN THE CITY, AND THE HIGH BEAM REFLECTORS STILL HAVE A CHROME REFLECTIVE COATING. THE LIGHT BULBS ARE VERY HOT AND MOST LIKELY BURNED OFF THE CHROME REFLECTIVE COATING. WE HAVE TO DRIVE WITH THE HIGH BEAM LIGHTS TO SEE AT NIGHT, AND WE ARE IN THE PROCESS OF REPLACING THE ENTIRE HEADLIGHT ASSEMBLIES SO THE LOW BEAM HEADLIGHTS CAN BE USED TO DRIVE SAFELY AGAIN.

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