NHTSA Complaint #11102675 — 2011 DODGE CARAVAN SERVICE BRAKES

Complaint Details

ODI Number	11102675
Vehicle	2011 DODGE CARAVAN
Component	SERVICE BRAKES
Date of Incident	June 19, 2018
Date Filed	June 19, 2018
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I BOUGHT THIS MINIVAN IN 2011. I DO NOT DRIVE MUCH SO IT CURRENTLY HAS LESS THAN 35,000 MILES ON IT. NONETHELESS, I HAVE HAD TO REPLACE THE BRAKES AND ROTORS 4 TIMES (MAYBE 5) SINCE I HAVE OWNED IT. I JUST HAD THEM REPLACED AGAIN IN NOVEMBER, AND YET 7 MONTHS LATER, I HAVE TO DO IT AGAIN. I HAVE ONLY PUT SOME 3,000 MILES ON IT SINCE THE LAST REPLACEMENT. SOMETHING IS SERIOUSLY WRONG. THE BRAKES BEGAN SQUEAKING AND VERY QUICKLY (LIKE A DAY OR TWO WITHOUT MY HARDLY DRIVING IT) TO THE ROTORS BEING GONE AS MY PEDALS ARE VIBRATING. I KNOW OTHERS ARE COMPLAINING ABOUT THIS HERE AND ALL OVER THE INTERNET. SOMETHING HAS TO BE DONE ABOUT THIS. IT IS A SERIOUS SAFETY ISSUE. NOT TO MENTION, INCREDIBLY COSTLY TO KEEP UP WITH THESE COSTS THAT I CANNOT AFFORD.

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