NHTSA Complaint #10644766 — 2011 DODGE CARAVAN

DRIVING HOME FROM WORK WHILE STOPPING ON THE FREEWAY MY STEERING WHEEL IS SHAKING. IRONICALLY THIS IS JUST SOUTH OF THE CHRYSLER TECHNICAL CENTER, WHICH I PASS EVERY DAY AS I WORK JUST A FEW MILES FROM IT. THIS IS ONLY OCCURRING WHEN THE BRAKES ARE APPLIED SO I ALREADY DREADED THE THOUGHT, IT MUST BE THE FRONT BRAKES/ROTORS NEED REPLACED. I AM ALSO HEARING A SQUEALING/GRINDING NOISE FROM THE REARS WHEN BACKING UP.I JUST HAD THE RIGHT REAR BRAKES REPLACED THIS SPRING, WHICH I HAVE BEEN READING ONLINE IS A VERY COMMON ISSUE WITH THIS MODEL OF MINIVAN. 80% OF MY DRIVE IS FREEWAY, SO MY BRAKES ARE NOT USED AS OFTEN AS SOMEONE DRIVING SURFACE STREETS EVERYDAY. IS THERE A RECALL FOR THE BRAKE DESIGN ON THIS MINIVAN? ARE THE ROTORS AND BRAKE CALIPERS UNDER SIZED FOR THIS VEHICLE. WHY ARE MY REAR BRAKES WEARING OUT SO QUICKLY, IT DOES NOT MAKE SENSE AS THE FRONT BRAKES ARE THE TYPICAL PARTS TO WEAR SOONER AS THE WEIGHT TRANSFERENCE IS TO THE FRONT WHEN STOPPING. WE HAVE OWNED MANY CHRYSLER PRODUCTS IN THE PAST CHRYSLER TOWN & COUNTRY, CHRYSLER SEBRING. JEEP LIBERTY AND NOT HAD ANY OF THESE ISSUES. I WOULD LIKE TO SEE CHRYSLER STAND BEHIND THIS ISSUE, OR LOSE A LONGTIME CUSTOMER AS I WILL NOT HAVE FAITH IN THEIR PRODUCTS. THERE ARE A VAST NUMBER OF COMPLAINTS ON THE LEMON LAW WEBSITE REGARDING THIS YEAR MODEL WITH THE BRAKING ISSUES I HAVE DESCRIBED. WHEN LOOKING FOR A SERVICE BULLETIN FOR THE MY VEHICLE I DO NOT SEE ONE ISSUED FOR THE 2011 MODEL, AS [XXX] CHIEF/CORRESPONDENCE RESEARCH DIVISION/OFFICE OF DEFECTS INVESTIGATION DESCRIBED IN HIS REPLY TO REF. NO. [XXX] ON 07/13/2014. IT IS NOT LISTED UNDER THE DODGE CARAVAN OR DODGE GRAND CARAVAN MODELS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR