NHTSA Complaint #11102312 — 2015 DODGE JOURNEY ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11102312
Vehicle	2015 DODGE JOURNEY
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 4, 2018
Date Filed	June 18, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SANGO CHRYSLER DODGE JEEP RAM, 201 SGT PRENTISS DR., NATCHEZ, MS 39120, (877) 304-7831) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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