NHTSA Complaint #11102162 — 2015 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11102162
Vehicle 2015 TOYOTA HIGHLANDER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

SUNROOF GLASS EXPLODED. MY FAMILY AND I WERE GETTING ON THE INTERSTATE, NO OTHER VEHICLES AROUND US AND WE HAD BEEN TRAVELING ALL AFTERNOON WITH NOT TEMPERATURE VARIANCE. RIGHT WHEN WE HIT 80 MPH WE HEARD A VERY LOAD BANG LIKE A GUN HAD GONE OFF IN THE CAR. THEN WE HEARD THE WIND NOISE COMING FROM THE SUNROOF. THE COVER WAS CLOSED SO WE COULDN'T SEE WHAT HAPPENED. I PULLED OFF AT THE NEXT EXIT. WHEN I LOOKED AT THE SUNROOF IT WAS COMPLETELY SHATTERED. THE GLASS THAT WAS STILL IN PLACE AROUND THE RIM OF THE SUNROOF WAS PROTRUDING UP AWAY FROM THE VEHICLE SO I KNEW NOTHING HIT IT TO BREAK IT. THE BANG WAS REALLY LOAD AS WELL SO I AM EXTREMELY DOUBTFUL THAT IT WAS CAUSED BY ANY KIND OF EXTERIOR OBJECT. VERY LUCKY THE COVER WAS CLOSED OR WE WOULD HAVE HAD GLASS ALL OVER US.

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