NHTSA Complaint #11101836 — 2012 BMW 650I

A FEW MONTHS AGO THE VEHICLE STARTED TO DISPLAY "DRIVE TRAIN MALFUNCTION" ON THE SCREEN WHILE SHAKING WITH A HORRIBLE ODOR OF FUEL. I TOOK THE VEHICLE IN TO THE DEALER AND WAS TOLD ALL OF THE FUEL INJECTORS NEEDED TO BE REPLACED! WE ARE TALKING ABOUT A $100K+ VEHICLE BARELY OUT OF WARRANTY. AFTER BATTLING WITH THE DEALER I WAS TOLD BMW HAS AGREED TO FIX THE PROBLEM UNDER WARRANTY. WHEN I WENT TO PICKUP THE CAR I WAS GIVEN AN INVOICE FOR ALMOST $500 FOR A DEDUCTIBLE! FAST FORWARD TO 06/06/2018, DRIVING IN HEAVY TRAFFIC AND AT A BUSY INTERSECTION I STARTED TO SMELL FUEL AGAIN AND I GOT A "FUEL SYSTEM MALFUNCTION" DISPLAYED ON THE SCREEN AND THE CAR DIED AND WOULD NOT START AGAIN. I HAD THE VEHICLE TOWED ONLY TO BE TOLD THAT NOW THE VEHICLE NEEDS AN IN TANK FUEL PUMP REPLACED! NOT A FEW MONTHS AFTER HAVING ALL THE FUEL INJECTORS REPAIRED. THE COST OF REPLACING THE FUEL PUMP OVER $1900 BUT WITH A DISCOUNT IT WOULD BE APPROXIMATELY $1550.00 (WHO KNOWS WHAT THE COST WILL BE WHEN I GO TO PICK IT UP). AFTER SOME RESEARCH, I FOUND OUT THAT THIS YEAR AND MODEL VEHICLE IS UNDER A RECALL FROM BMW FOR ALL THE SAME EXACT PROBLEMS AND SYMPTOMS I'M HAVING WITH THE FUEL PUMP. HOWEVER, THEY CLAIM THAT MY VIN IS NOT A PART OF THE RECALL AND THEY WILL NOT ASSIST IN ANY WAY. THIS IS A LOW MILLAGE CAR THAT IS WELL MAINTAINED AT ALL TIMES. I THINK ITS TIME BMW EXPANDED THE RECALL ON THE FUEL PUMP ISSUE FOR THIS VEHICLE AND CORRECTED THE PROBLEM THEIR DESIGN AND MANUFACTURING HAS CREATED BEFORE THEIR NEGLEGANCE COSTS SOMEONE THEIR LIFE WHEN THE VEHICLE STOPS ON THE HIGHWAY OR A BUSY INTERSECTION. IT'S TIME YOU DID THE RIGHT THING BMW NORTH AMERICA. I HAVE CONTACTED MY ATTORNEY AND WE WILL BE SENDING NOTICES TO OTHER BMW OWNERS WITH THE SAME PROBLEM TO JOIN A CLASS ACTION LAW SUIT. I CAN BE REACHED AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).