NHTSA Complaint #11489137 — 2012 BMW 650I

The contact owns a 2012 BMW 650 XI. The contact stated that both the front driver and front passenger seat belts would fail to retract upon disengagement. The contact stated that the seat belts would need to be pushed back manually into place by the occupants after use. The dealer was notified of the failure and informed the contact that the vehicle was not under recall and was no longer covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 92,000.