NHTSA Complaint #11101808 — 2010 LEXUS LS460

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11101808
Vehicle	2010 LEXUS LS460
Component	SERVICE BRAKES
Date of Incident	May 4, 2018
Date Filed	June 14, 2018
Mileage	195,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I AM EXPERIENCING AN ANTI LOCK BRAKES ACTUATOR FAILURE. UPON STARTING THE VEHICLE IT GIVES THE WARNING "STOP THE VEHICLE AND CONTACT A DEALER". I HAVE DID THIS AND FOUND THAT THIS IS AN ISSUE THAT TOYOTA/LEXUS IS AWARE OF AS THEY HAVE ISSUED A SERVICE BULLETIN ABOUT IT AND OFFERED AN EXTENDED WARRANTY. HOWEVER, THE EXTENDED WARRANTY IS LIMITED BY MILEAGE AND YEARS. BEING A KEY SAFETY COMPONENT IN VEHICLE OPERATION, I AM REQUESTING THIS ISSUE BE CONVERTED INTO A RECALL. I HAVE TRIED TO GET REPAIR ASSISTANCE FROM LEXUS CUSTOMER SUPPORT AND THEY DENIED THE REQUEST BASED ON MILEAGE.

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