NHTSA Complaint #11015583 — 2010 LEXUS LS460

TL* THE CONTACT OWNS A 2010 LEXUS LS460. WHILE DRIVING 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE AND VIBRATE WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. LEXUS OF WESTMINSTER IN WESTMINSTER, CALIFORNIA DIAGNOSED THAT THE BRAKES WERE WORN. THE BRAKES WERE REPLACED, BUT THE FAILURE RECURRED. AUTO CLINIC OF IRVINE, CALIFORNIA, A NON-LEXUS DEALER, PERFORMED A DIAGNOSTIC TEST AND DETERMINED THAT THE VEHICLE WAS INCLUDED IN TSB: L-SB-0036-15 REV, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT, ALTHOUGH THE VEHICLE WAS REPAIRED ONCE BY A LEXUS DEALER, A LEXUS DIAGNOSTIC MUST BE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS UNDER WARRANTY FOR 100,000 MILES UNTIL FEBRUARY 28, 2016 OR UNTIL THE MILEAGE CAP WAS REACHED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.