NHTSA Complaint #11101719 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11101719
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	May 28, 2018
Date Filed	June 13, 2018
Mileage	9 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

1- TURN THE VAN ON. CLICK ON UCONNECT THEATER THEN SHIFT TO R OR CLICK THE SURROUND CAMERA TO ACTIVATE THE CAMERA, CLICK ANY BOTTOMS TO CHANGE THE CAMERA VIEW, IS NOT WORKING. THE SCREEN FREEZING AND NOT RESPONDING ANYMORE. TURN THE VAN OFF FOR 2 HOURS. TURN IT ON AGAIN, THE CAMERA OPTIONS WILL WORK FINE. CLICK THE UCONNECT THEATER AGAIN, GO BACK TO THE CAMERA OR SHIFT TO R, THE BOTTOMS THAT CHANGE THE VIEWS ARE NOT WORKING AND NOT RESPONDING. 2- PUT THE USB FLASH TO PLAY MOVIES. GO TO UCONNECT THEATER, IT WILL READ THE USB AND I CAN PLAY MOVIES. DISCONNECT THE FLASH AND CONNECT IT AGAIN, IT WILL NOT READING IT ANYMORE. TURN THE VAN OFF FOR 10 MIN. THEN TURN IT ON, IT WILL WORK AGAIN. ONCE I DISCONNECTED AND CONNECT IT AGAIN, IT WILL STOP READING IT. SOFTWARE ISSUES. (WATCH THE VIDEO THAT I DID (HTTPS://WWW.YOUTUBE.COM/WATCH?V=GC7O60KHJ4W) 3- ON SPEED 5 OR LESS, DRIVING FORWARD OR BACKWARD, WHEN I TURN RIGHT, THE STEERING WILL SHAKE. SOUNDS LIKE ROCK AND PINION OR STEERING COLUMN ISSUE.

Related Complaints for the 2018 CHRYSLER PACIFICA

Other ELECTRICAL SYSTEM Complaints

#11718786 — February 18, 2026 — The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(R) and reversing into a parking ...

#11714048 — January 28, 2026 — My vehicle went in for recall 73B at the end of August 2025. Every since the recall it has been back to the dealer fo...

#11710733 — January 13, 2026 — On October 31, 2020 (before our purchase of the van) the previous owner had to take the van to Chrysler for hesitatio...

#11708188 — January 1, 2026 — Car will not start with push button and/or key fob push. Problem started 10 months ago with dead stop/start battery. ...

#11701965 — November 29, 2025 — After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 11/24/25, the vehicle's check engine lig...

Recent Complaints for the 2018 CHRYSLER PACIFICA

#11719421 — STEERING — February 20, 2026 — electronic stability control light came on and car shook. states I need to service it.

#11719195 — SEATS — February 19, 2026 — The mid-row driver's side seat release cable suddenly permenantly lost all tension, preventing the seat from latching...

#11718786 — POWER TRAIN — February 18, 2026 — The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(R) and reversing into a parking ...

#11717755 — ENGINE — February 13, 2026 — At 120,000 miles the head gasket has started leaking into the cylinders. We are unsure if it is reparable or if I wi...

#11716894 — ENGINE — February 9, 2026 — As I was leaving the gas station the Check engine light flashed on and off then the car was like turning on and off ...