NHTSA Complaint #11101392 — 2013 VOLKSWAGEN PASSAT STEERING

Complaint Details

ODI Number	11101392
Vehicle	2013 VOLKSWAGEN PASSAT
Component	STEERING
Date of Incident	June 8, 2018
Date Filed	June 12, 2018
Mileage	103,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE CLOCKSPRING WAS RECALLED AND REPLACED IN 2015. WHILE BACKING OUT OF A PARKING SPOT I HEARD A COUPLE OF POPS AND LOST ANY STEERING WHEEL CONTROLS, IE: VOLUME CONTROL ECT... THE AIRBAG LIGHT ALSO ILLUMINATED. THE NEXT DAY I TOOK IT TO VOLKSWAGEN SERVICE CENTER WHERE THEY ASSESSED THE ISSUE AND CONFIRMED IT WAS THE CLOCKSPRING AND IT NEEDED TO BE REPLACED.

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