NHTSA Complaint #11101392 — 2013 VOLKSWAGEN PASSAT
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11101392 |
| Vehicle | 2013 VOLKSWAGEN PASSAT |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 103,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
THE CLOCKSPRING WAS RECALLED AND REPLACED IN 2015. WHILE BACKING OUT OF A PARKING SPOT I HEARD A COUPLE OF POPS AND LOST ANY STEERING WHEEL CONTROLS, IE: VOLUME CONTROL ECT... THE AIRBAG LIGHT ALSO ILLUMINATED. THE NEXT DAY I TOOK IT TO VOLKSWAGEN SERVICE CENTER WHERE THEY ASSESSED THE ISSUE AND CONFIRMED IT WAS THE CLOCKSPRING AND IT NEEDED TO BE REPLACED.
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