NHTSA Complaint #11533031 — 2013 VOLKSWAGEN PASSAT AIR BAGS

Complaint Details

ODI Number	11533031
Vehicle	2013 VOLKSWAGEN PASSAT
Component	AIR BAGS
Date of Incident	July 17, 2023
Date Filed	July 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

My instrument cluster stopped working yday. I could hear something inside or behind the steering wheel when I turned it. Obviously my clock spring has failed. I am pretty sure my car had a recall on this in the past. I haven’t had another ride to Little Rock to take my car for repairs. I can not afford to fix this. The part alone is over 400$. I understand it is very dangerous to drive. I have no other way to get anywhere. I need this part replaced if possible at all by volkswagon. There were 6 recalls on my car last time I checked. This being one of them. It is very dangerous to drive for me and everyone on the roadways. Please help. Thank you.

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