NHTSA Complaint #11101055 — 2013 FORD FUSION

WHEELS:LUGS/NUTS/BOLTS/STUDS issue reported to NHTSA

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Complaint Details

ODI Number	11101055
Vehicle	2013 FORD FUSION
Component	WHEELS:LUGS/NUTS/BOLTS/STUDS
Date of Incident	September 21, 2017
Date Filed	June 11, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS AT FORD OF BRANFORD (301 E MAIN ST, BRANFORD, CT) FOR A TIRE ROTATION, THE CONTACT WAS INFORMED THAT THE LUG NUTS SWELLED UP AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO DOWLING FORD (1011 S MAIN ST, CHESHIRE, CT) WHERE IT WAS CONFIRMED THAT THE LUG NUTS HAD SWELLED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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