NHTSA Complaint #11100721 — 2016 TESLA MODEL S
SERVICE BRAKES issue reported to NHTSA
Crash 5 Injuries
Complaint Details
| ODI Number | 11100721 |
| Vehicle | 2016 TESLA MODEL S |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 5 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | HI |
Consumer Description
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Related Complaints for the 2016 TESLA MODEL S
Other SERVICE BRAKES Complaints
#11630835
My car slams on the brakes consistently at green lights when FSD is activated. This is version 12.5.4.2 of FSD. Tesla...
#11580751
Vehicle Error: Parking brake not applied/Vehicle may free roll. This issue appeared to be covered by the attached r...
#11580143
Tesla has refused to fix safety recall items. They asked me to replace the cluster own my own so i can receive updates.
#11572037
1. The component that failed was the parking brake. This failure occurred immediately after leaving the Ballard Way T...
#11571431
Similar issue to NHTSA Campaign Number: 17V260000. Vehicle was in park. Shifted the vehicle into drive and the passe...
Recent Complaints for the 2016 TESLA MODEL S
#11717158
POWER TRAIN
I am reporting a safety-related defect involving sudden loss of motive power on my 2016 Tesla Model S. During the dr...
#11715871
VEHICLE SPEED CONTROL
I was parking the car and gently tapped on the accelerator to inch forward. The car accelerated suddenly, crashed int...
#11711765
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...
#11711765
ELECTRICAL SYSTEM
My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...
#11711765
VISIBILITY/WIPER
My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...