NHTSA Complaint #11100705 — 2002 MERCURY SABLE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11100705
Vehicle	2002 MERCURY SABLE
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2010
Date Filed	June 9, 2018
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

AUTOMATIC HEADLIGHTS RELAY SODDARD INTO BACKSIDE OF FUSE PANEL (GEM) WAS BAD LOCATION FOR A PERSON WITH NO EXPERIENCE TO FIX OR LOCATE MOST PEOPLE NEVER GOT IT FIXED BECAUSE OF NO EXPERIENCE AND AMOUNT OF MONEY TO HAVE AN ELECTRICAL MECHANIC TO FIX. I UNDERSTAND THERE WAS A FEW PEOPLE DID GET IT FIXED THROUGH A RECALL BUT I DIDN'T AND I NEVER GOT A RECALL FOR THIS IN THE MAIL. I WOULD LIKE FORD MOTOR COMPANY FIX THIS BECAUSE I WAS NEVER NOTIFIED OF THIS PROBLEM. MY CAR HAS HAD THIS PROBLEM FOR ABOUT 12 YEARS.

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