NHTSA Complaint #11100625 — 2018 DODGE CHARGER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11100625
Vehicle 2018 DODGE CHARGER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

MY WIFE AND I WERE DRIVING DOWN THE ROAD TO OUR HOUSE. THERE WAS NO TRAFFIC IN FRONT OF US, NOR WAS ANY ONCOMING TRAFFIC IN THE OPPOSITE LANES. THERE WERE NO PEOPLE AROUND ON THE SIDEWALKS. WE WERE TRAVELING APPROXIMATELY 40 MPH AND SLOWING DOWN TO MAKE A RIGHT HAND TURN TOWARDS OUR HOUSE, OUR SUNROOF EXPLODED FROM THE INSIDE OUT. THERE WAS NO IMPACT OF ANY KIND. I WASN'T SURE WHAT HAPPENED EXACTLY, BUT WE PULLED OVER TO CHECK WHAT MIGHT HAVE HIT US. THERE WAS NOTHING THAT WOULD INDICATE AN IMPACT OF ANY KIND, YET THE SUNROOF WAS SHATTERED AND BOWED UPWARDS INSTEAD OF DOWN TOWARDS THE INSIDE OF THE VEHICLE WHICH WOULD BE MORE INDICATIVE OF SOME KIND OF IMPACT TO THE SUNROOF. IT ALMOST LOOKED LIKE A BLOW OUT FROM INSIDE OUT LIKE PRESSURE HAD CAUSED IT. WE CONTACTED THE DEALERSHIP TO TELL THEM WHAT HAPPENED (THIS CAR IS BRAND NEW, IT WAS BOUGHT ON 5/13/18), THEY ARE TELLING US IT HAD TO BE AN IMPACT. I BELIEVE THIS TO BE DISINGENUOUS. I HAVE NO REASON TO LIE ABOUT THIS INCIDENT. I WAS THE PASSENGER IN THE CAR AND I WAS PAYING ATTENTION WHEN IT HAPPENED. I BELIEVE THIS TO BE A SAFETY RISK FOR DRIVERS. IF WE HAD NOT HAD THE SLIDER BELOW THE SUNROOF CLOSED, BROKEN GLASS WOULD HAVE RAINED DOWN INSIDE OF THE VEHICLE AND POTENTIALLY DISTRACTED MY WIFE AND CAUSED AN ACCIDENT. JUST THE SOUND OF THE SUNROOF POPPING WAS EXTREMELY LOUD AND CAUSED A LOT OF IMMEDIATE CONFUSION. I HAVE SEEN SIMILAR STORIES ONLINE ABOUT EXPLODING SUNROOFS, AND I BELIEVE IT TO BE A LEGITIMATE SAFETY CONCERN.

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