NHTSA Complaint #11100554 — 2014 GMC TERRAIN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11100554
Vehicle	2014 GMC TERRAIN
Component	ELECTRICAL SYSTEM
Date of Incident	November 17, 2017
Date Filed	June 8, 2018
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

THE INFOTAINMENT SYSTEM (INCLUDING BACK UP CAMERA, AUDIO, NAVIGATION, TEMP DISPLAY, ETC.) FREEZES OR THE SCREEN GOES BLACK. YOU CAN NOT USE THE AUDIO CONTROLS AT ALL. YOU CAN STILL ADJUST CLIMATE CONTROLS, BUT CAN NOT SEE THE DISPLAY. THE BACK UP CAMERA HAS EVEN BEEN STUCK ON WHILE NO LONGER IN REVERSE AND DRIVING FORWARD. HAS HAPPENED SEVERAL DIFFERENT TIMES, NO INDICATION TO THE CAUSE.

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