NHTSA Complaint #11585368 — 2014 GMC TERRAIN

The contact owns a 2014 GMC Terrain. The contact stated that the vehicle failed to start, and the steering wheel was locked. A tow truck driver was able to start the vehicle after several attempts. There was no warning light illuminated. The contact was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure recurred. The mechanic was able to restart the vehicle and the contact drove to the residence. The vehicle was not diagnosed or repaired. The vehicle was taken back to the mechanic and was diagnosed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.