NHTSA Complaint #11100517 — 2014 FORD FUSION

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11100517
Vehicle	2014 FORD FUSION
Component	SUSPENSION
Date of Incident	March 12, 2018
Date Filed	June 8, 2018
Mileage	24,391 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I HAVE 24391 MILES ON MY CAR AND I WAS TOLD I NEED NEW SHOCKS IN THE REAR OF THE VEHICLE. I HAVE NEVER REPLACED BACK SHOCKS ON A CAR WITH THAT LITTLE BIT OF MILEAGE. THIS SHOULD BE A RECALL NOW FORD WANTS ME TO PAY 435.00 FOR THIS REALLY? FIRST TIME I HAVE OWNED A FORD. BUT WILL NOT BE PURCHASING ONE EVER AGAIN IF I HAVE TO PAY FOR NEW REAR SHOCKS.

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