NHTSA Complaint #11100255 — 2016 GMC TERRAIN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11100255
Vehicle 2016 GMC TERRAIN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 52,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIMES IN THE LAST MONTH. THE STARTER WIRE AND STARTER RELAY HAVE BEEN REPLACED, LOOSE GROUND WIRE TIGHTENED, AND THE ECM REPLACED YET THE CAR CONTINUES TO REPEAT THE SAME CYCLE. CAR CURRENTLY HAS 53,300 MILES ON IT.

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