NHTSA Complaint #11100232 — 2015 NISSAN MURANO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11100232
Vehicle	2015 NISSAN MURANO
Component	POWER TRAIN
Date of Incident	March 2, 2018
Date Filed	June 6, 2018
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY 2015 NISSAN MURANO STARTED HAVING SOME TRANSMISSION PROBLEMS AT AROUND 20K MILES. ON LOW REVS SPECIALLY THE TRANSMISSION JERKS AND SHUDDERS. IT'S LIKE IT CAN'T SELECT THE PROPER GEAR AND IT'S A COUPLE GEARS UP FROM WHERE IT SHOULD BE. THE VIBRATION IS VERY ANNOYING AND POTENTIALLY UNSAFE. I TOOK THE CAR TO THE DEALER AND THEY SAID THAT THEY COULD FEEL THE PROBLEM, BUT THAT THERE ARE NO LIGHTS IN THE DASHBOARD. SUGGESTED TO KEEP DRIVING THE CAR UNTIL A SERVICE LIGHT SHOWS UP. I THINK THIS IS UNACCEPTABLE. I WAN TO SELL MY CAR NOW, BUT NO ONE WOULD BUY A CAR THAT SHAKES ON LOW REVS.

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