NHTSA Complaint #11099932 — 2012 CHEVROLET CAPTIVA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11099932
Vehicle	2012 CHEVROLET CAPTIVA
Component	ELECTRICAL SYSTEM
Date of Incident	May 7, 2018
Date Filed	June 5, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

KEY WILL NOT TURN IN WHEN INSERTED INTO TUMBLER. STEERING WHEEL LOCKED, SHIFTER LOCKED. KEY OCCASIONALLY CANNOT BE REMOVED FROM IGNITION SWITCH. VEHICLE STATIONARY. PROBLEM HAPPENS INTERMITTENTLY; SOMETIMES WHEN VEHICLE HAS BEEN DRIVEN; SOMETIMES WHEN VEHICLE HAS BEEN PARKED FOR A SHORT TIME (5-10 MINUTES); SOMETIMES WHEN VEHICLE HAS BEEN PARKED OVERNIGHT. MAKES NO DIFFERENCE IF VEHICLE IS LEVEL OR ON A GRADE (UP OR DOWN.) SAFETY ISSUE IF KEYS CANNOT BE REMOVED. SAFETY ISSUE IF VEHICLE CANNOT TO STARTED.

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