NHTSA Complaint #11099864 — 2018 DODGE JOURNEY

ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT 9 MILES AWAY FROM THE DEALERSHIP THE LIGHTS (ABS AND TRACTION CONTROL) CAME BACK ON AND THE RPMS WENT UP. THE VEHICLE WAS IN CRUISE CONTROL AND THE VEHICLE HAD A 5MPH LOSS IN SPEED BUT WENT BACK UP TO 65MPH WITH THE RAISE IN RPMS. WHILE GOING TO EXIT THE FREEWAY AND APPLYING THE BRAKES THE CRUISE CONTROL WOULD NOT DISENGAGE. I IMMEDIATELY PLACED THE VEHICLE IN NEUTRAL AND TURNED THE ENGINE OFF AND PULLED TO THE RIGHT HAND SHOULDE ALLOWING THE VEHICLE TO COAST TO A STOP.. AFTER PULLED OVER I APPLIED THE BRAKE AND PLACED THE VEHICLE IN PARK AND TURNED THE VEHICLE BACK ON. THE ABS AND TRACTION CONTROL LIGHTS REMAINED ILLUMINATED. I CALLED THE DEALERSHIP AND WAS ADVISED TO BRING THE VEHICLE BACK AND I ADVISED I WOULD BRING IT BACK IN THE MORNING AND WOULD NOT USE THE CRUISE CONTROL. THIS IS NOW THE SECOND TIME THE VEHICLE WILL BE GOING TO THE DEALERSHIP FOR THE SAME ISSUES WHICH INCLUDE THE ABS AND TRACTION CONTROL LIGHTS BEING ILLUMINATED WITH THE TRACTION CONTROL AND ABS NOT WORKING, LOSS OF POWER AND HIGH RPMS AND BLUETOOTH NOT WORKING (NOT A MAJOR CONCERN). THIS IS THE FIRST TIME THE CRUISE CONTROL HAS FAILED TO DISENGAGE AND ONLY MY FOURTH TIME USING CRUISE CONTROL AS IT IS A NEW VEHICLE AND I DON'T USE IT MUCH ON THE FREEWAY.