NHTSA Complaint #11099810 — 2013 AUDI Q5 POWER TRAIN

Complaint Details

ODI Number	11099810
Vehicle	2013 AUDI Q5
Component	POWER TRAIN
Date of Incident	May 27, 2018
Date Filed	June 4, 2018
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2013 AUDI Q5. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE MESSAGE "DO NOT DRIVE" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO RAY CATENA AUDI OF FREEHOLD (3561 U.S. 9, FREEHOLD, NJ 07728, (732) 810-8000) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD WATER DAMAGE AND THE CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD NOT COVER THE EXPENSES OF THE REPAIR BECAUSE THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

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