NHTSA Complaint #11099462 — 2017 TESLA MODEL X

I WAS DRIVING HOME IN MY MODEL X ON LAWRENCE EXPRESSWAY (8-LANE EXPRESSWAY) IN SANTA CLARA, CA AND STOPPED AT THE RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED ON THE GAS AND NOTICED THAT THE CAR DID NOT MOVE AND PUT ITSELF INTO PARK. I COULD NOT PUT THE CAR INTO GEAR. THE MAIN SCREEN FLASHED SEVERAL WARNINGS THAT INCLUDED: PARK ASSIST UNAVAILABLE AUTOMATIC EMERGENCY BRAKING DISABLED. CAR NEEDS SERVICE TRACTION CONTROL DISABLED. STABILITY CONTROL DISABLED. I PUT ON THE BLINKERS, CALLED TESLA ROADSIDE AND THEY ASKED THAT I RESTART THE VEHICLE BY HOLDING THE 2 CONTROL BUTTONS ON THE STEERING WHEEL, HOWEVER BY DOING SO, WOULD STOP THE BLINKERS FROM BLINKING. I FELT THAT WOULD'VE BEEN UNSAFE BECAUSE I WAS IN LANE 2 HEADING SOUTHBOUND ON AN 8-LANE EXPRESSWAY, AND CARS WERE COMING FROM BEHIND ME PRETTY FAST. ROADSIDE ASKED THAT I CALL 911, WHICH I DID, AND THEY THEN SENT A TOW TRUCK TO GET ME OUT OF MY SITUATION. VIDEO OF WHAT HAPPENED LOCATED HERE HTTPS://YOUTU.BE/9I9SGHTMD7C