NHTSA Complaint #11099417 — 2015 GMC TERRAIN UNKNOWN OR OTHER

Complaint Details

ODI Number	11099417
Vehicle	2015 GMC TERRAIN
Component	UNKNOWN OR OTHER
Date of Incident	June 3, 2018
Date Filed	June 3, 2018
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I OPENED MY REAR POWERED LIFT GATE TO GET OUT MY GROCERIES,AND WHEN IT REACHED THE TOP POSITION,IT IMMEDIATELY REVERSED DIRECTION AND RAPIDLY CLOSED ABOUT HALF WAY DOWN AND THEN REVERSED AGAIN AND RETURNED TO THE FULL OPEN POSITION,THEN REVERSED AGAIN AND CLOSED ALL THE WAY. THIS ALL HAPPENED VERY FAST AND I ALMOST BUMPED MT HEAD, GETTING OUT OF THE WAY. NONE OF THE SAFETY CONTROLS SEEMED TO WORK TO PREVENT ENTRAPMENT,WHEN THE LIFT GATE STARTED TO CLOSE DOWN ON ME.THERE IS A POTENTIAL FOR A SERIOUS HEAD/NECK INJURY ,AND THIS COULD ALSO CRASH DOWN ON A CHILD AND ENTRAP THEM. MY VEHICLE WAS IN MY DRIVEWAY AND WAS PARKED,WHEN THIS INCIDENT OCCURED.

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