NHTSA Complaint #11099396 — 2015 CHRYSLER 200

SINCE THE FIRST DAY I BOUGHT THIS CAR I NOTICED THERE WAS A HARD JOLT WHEN IT SHIFTED GEARS. I TOOK IT BACK TO THE DEALERSHIP RIGHT AWAY AND THEY FOUND THAT IT NEEDED NEW TRANSMISSION MOUNTS. ONCE THEY FIXED IT AND I GOT THE CAR BACK, THE PROBLEM STILL CONTINUED. I TOOK IT BACK AGAIN AND THEY FOUND THAT THE CHIP NEEDED AN UPDATE SO THEY TOOK IT TO THE CHRYSLER DEALERSHIP FOR THE UPDATE AND FURTHER INSPECTION. WHEN I GOT THE CAR BACK THE PROBLEM WAS STILL THERE. I CONTACTED THE DEALERSHIPS AND THEY TOLD ME THAT THIS MODEL YEAR CAR IS KNOWN FOR HAVING A ROUGH TRANSMISSION AND THAT I HAVE TO PRETTY MUCH DEAL WITH IT. THE JOLTING HAPPENS EVERY TIME I ACCELERATE AND IT'S PRETTY VIOLENT, IT DOESN'T FEEL SAFE. THE ROUGHEST JOLTING HAPPENS BETWEEN 2ND AND 3ED GEAR AND IT FEELS LIKE YOU'VE BEEN REAR-ENDED CAUSING YOU TO PUMP YOUR BREAKS. THE JOLTING CAN ALSO BE FELT WHEN YOU GO FROM PARK TO DRIVE, FROM DRIVE TO REVERSE AND REVERSE TO DRIVE OR PARK.