NHTSA Complaint #11099377 — 2012 CHEVROLET CAPTIVA SPORT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11099377
Vehicle 2012 CHEVROLET CAPTIVA SPORT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 108,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

TRANSITIONING FROM LOW BEAM TO HIGH BEAM WOULD CAUSE RADIO AND ASSOCIATED CONTROLS/DISPLAY TO GO OUT COMPLETELY. FIX PARKING BREAK AND ONBOARD EMISSIONS CONTROL SENSOR LIGHT WOULD GO ON/OFF INTERMITTENTLY OVER THE COURSE OF SEVERAL WEEKS, SOMETIMES FLICKERING AND OTHER TIMES STAYING ON FOR A FEW HOURS. DROVE CAR 1.5 HRS AND TURNED OFF FOR 1/2 HR, WHEN CAME BACK IT WAS COMPLETELY DEAD AND KEY STUCK IN IGNITION. FEW MIN LATER IT STARTED. WHEN BROUGHT TO DEALERSHIP THEY SAID THERE WERE 18 ERROR CODES AND 1 WAS FOR ECM AND 1 FOR BCM. THEY REPLACED BOTH. CAR WAS 100% FINE FOR 6 DAYS. THEN, CRUISE CONTROL WOULD TURN OFF WHEN A CALL CAME IN OVER BLUETOOTH, RADIO AND ASSOCIATED CONTROLS AND DISPLAY WOULD GO OUT COMPLETELY WHEN USING TURN SIGNAL. VARIOUS DASH PANEL LIGHTS WOULD COME ON SIGNIFYING REPAIRS NEEDED. A COUPLE TIMES CAR WOULDN'T START - WAS 100% DEAD - COULDN'T EVEN OPEN TRUNK, DOOR LOCKS OR GET LIGHTS TO COME ON. KEY WOULD BE STUCK IN THE ON POSITION AND I COULDN'T GET IT OUT. AFTER ABOUT 45 MIN POWER RANDOMLY TURNED ON.

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Recent Complaints for the 2012 CHEVROLET CAPTIVA SPORT

#11591705 ENGINE The car will stall and shut off, the radio quits working and the key will get stuck in the ignition.
#11572562 UNKNOWN OR OTHER The component that has failed has been the transmission and the AC. My safety was at risk because the car wouldn’t d...
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