NHTSA Complaint #11099219 — 2011 GMC SIERRA 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11099219
Vehicle	2011 GMC SIERRA 2500
Component	ENGINE
Date of Incident	May 25, 2018
Date Filed	June 1, 2018
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

DEF LIGHT CAME ON AND THE DISPLAY SAYING SERVICE EXHAUST FUEL SYSTEM AND REFER TO MANUAL. THAT GAVE ME NOTHING. THE CODES THAT CAME UP IS P2209 AND P20B9. SO THE HEATER IN THE DEF TANK IS BROKEN AND THE NOX READING IS WRONG OR HAS GONE OUT. THEN MY SPEED WAS REDUCED TO MAX 55 MPH. DEALER SAID IT WOULD BE $1500 TO FIX BUT AFTER READING FORUMS ON-LINE THERE HAVE BEEN A LOT IS ISSUES WITH THE DEF SYSTEM, FIXING IT, AND THEN STILL DISPLAYS ISSUE. AM I GOING TO GET THIS REPAIRED AND STILL HAVE AN ISSUE LIKE OTHERS?

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