NHTSA Complaint #11051835 — 2011 GMC SIERRA 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11051835
Vehicle	2011 GMC SIERRA 2500
Component	ENGINE
Date of Incident	December 1, 2017
Date Filed	December 1, 2017
Mileage	118,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY 2011 GMC DURAMAX DISPLAYS CODES (P0676), (P2493), (P122D0 AND (P140A) RELATED TO THE EGR AND THROTTLE BODY. I LOCATED SPECIAL WARRANTY WORK #14353. I AM TOLD BY GM CUSTOMER CARE THAT MY PARTICULAR VIN IS NOT INCLUDED IN THE DURAMAX DIESEL WARRANTY ISSUE. I LOCATED THE FOLLOWING: 02/03/17NHTSA ID: 10090458 TSB ID: 14353 14353 - SPECIAL COVERAGE. ON SOME VEHICLES, THE SERVICE ENGINE SOON LIGHT MAY ILLUMINATE DUE TO AN INOPERATIVE EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS VALVE. DEALERS ARE TO REPLACE THE EGR COOLER BYPASS VALVE. WHERE DO I STAND IN GETTING GENERAL MOTORS TO HONOR THE WARRANTY?

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