NHTSA Complaint #11099067 — 2016 LEXUS RX350 POWER TRAIN

Complaint Details

ODI Number	11099067
Vehicle	2016 LEXUS RX350
Component	POWER TRAIN
Date of Incident	September 10, 2016
Date Filed	May 31, 2018
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

TL* THE CONTACT OWNS A 2016 LEXUS RX350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LEXUS OF LAS VEGAS (6600 W. SAHARA AVE, LAS VEGAS, NV, 702-942-6600), BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERENCED TSB NUMBER: L-SB-0109-17 TO THE DEALER. THE TECHNICIAN RESETTLED THE TRANSMISSION ACCORDING TO THE TSB INSTRUCTIONS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

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