NHTSA Complaint #11098997 — 2014 BMW 320I

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11098997
Vehicle	2014 BMW 320I
Component	STRUCTURE:BODY
Date of Incident	May 31, 2018
Date Filed	May 31, 2018
Mileage	3 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

DRIVER'S SIDE FRONT DOOR HAS BEEN GIVING ME ISSUES FOR THE LAST ONE YEAR. THE DOOR GETS UNLOCKED, BUT WHEN I PULL THE HANDLE TO OPEN THE DOOR, THE DORR DOES NOT OPEN UP. I HAVE BEEN LOCKED OUT OF THE CAR SEVERAL TIMES IN THE PAST YEAR. I HAVE TAKEN THE CAR FOR SERVICE TO THE BMW DEALERSHIPS. THE FIRST TIME, THE DEALERSHIP SAID THEY HAD FIXED THE ISSUE, BUT THE SAME ISSUE REOCCURRED IN A WEEK. THIS TIME, I TOOK IT TO A DIFFERENT DEALERSHIP AND THEY SAID THEY FIXED THE ISSUE. IN A FEW MONTHS, THE ISSUE HAS AGAIN SURFACED. I BELIEVE THIS IS A SAFETY ISSUE AND I HAVE ALREADY BEEN LOCKED OUT OF THE CAR SEVERAL TIMES AND HAD TO SEEK ROADSIDE ASSISTANCE TO OPEN THE DOOR.

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