2014 BMW 320I — Problems, Recalls & Safety Data
5/5
Safety Rating
79
Owner Complaints
7
Recalls
19
Service Bulletins
0
Investigations
Overview of the 2014 BMW 320I
The 2014 BMW 320I has received a total of 79 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 9 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:HEAD, AIR BAGS:SIDE/WINDOW, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 19 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Engine (10 complaints), Unknown Or Other (10 complaints), and Electrical System (9 complaints).
Recalls for the 2014 BMW 320I
NHTSA has recorded 9 recalls for the 2014 BMW 320I, potentially affecting up to 203,896 vehicles.
Recall 25V871000 — AIR BAGS:SIDE/WINDOW:HEAD
| 851 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak...
Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V288000 — AIR BAGS:SIDE/WINDOW
| 5,761 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag...
Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V527000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 1,145 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 15V520000 — EXTERIOR LIGHTING
| 7,727 vehicles affected
Defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured...
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
View full details →Recall 15V189000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 18,054 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles....
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 14V627000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
| 8,988 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW...
Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service...
View full details →Recall 14V627000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
| 8,988 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW...
Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service...
View full details →Recall 13V454000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
| 76,191 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies...
Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
View full details →Recall 13V454000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
| 76,191 vehicles affected
Defect: BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies...
Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
View full details →Owner Complaints for the 2014 BMW 320I
79 complaints have been filed with NHTSA for the 2014 BMW 320I. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 10 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 10 | 1 | 0 | 1 | 0 |
| Electrical System | 9 | 0 | 1 | 1 | 0 |
| Fuelpropulsion System | 9 | 1 | 1 | 1 | 0 |
| Power Train | 7 | 0 | 0 | 1 | 0 |
| Exterior Lighting | 6 | 1 | 0 | 0 | 0 |
| Air Bags | 4 | 1 | 0 | 1 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 2 | 0 | 0 | 0 |
| Air Bagssensoroccupant Classification | 2 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Seats | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Air Bagssensoroccupant Classificationfront Passenger | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Equipmentapplianceair Conditioner | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingtail Lights | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 1 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2014 BMW 320I. The contact stated that after pulling into a parking lot at approximately 10 MPH and shifting the vehicle into park(P), the message that the engine was overheating was displayed on the instrument panel. After waiting a while for the engine to cool down the contact restarted the vehicle and exited the parking lot. The contact stated that the vehicle began hesitating and sputtering as if the vehicle was going to stall. The contact pulled into another nearby parking lot to park and turn off the vehicle. The vehicle was towed to a certified mechanic and the contact was informed that the water pump had failed and needed to be replaced. The vehicle had not been officially diagnosed. The vehicle had not been repaired. The mechanic referred the contact to the manufacturer. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 95,000.
The electrical water pump that was just recalled on over 720,000 bmws is the same water pump on the 320is. My vehicle as of now has had issues with the pump completely going out causing high temperature issues with the motor while driving.
I own a 2014 BMW 320IX and first time today, August 20th the Engine Overheat message came on my dashboard and then started to go idle and appear that it was about to die. Upon letting the car sit for a few hours to cool off, within a quarter of a mile of driving the car again the light came up and started to idle and felt like it was going to die again. Twice today, I was left stranded in parking lot and to call a tow truck to have it towed to an independent auto mechanic that fixes BMW. This evening I noticed a recall for 2012 - 2014 BMW 328 and 328IX. This is also an issue with the 2014 BMW 320IX models too. I need this recall to also include the 320IX model. How can this be updated and approved as soon as possible to include this car model and year? Prior to today, there was no indication of an engine or have I ever seen the over heat message come on today. I need to know if I need to take it to a BMW dealership or can it be fixed through the independent car mechanic? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The electrical water pump that was just recalled on over 720,000 bmws is the same water pump on the 320is. My vehicle as of now has had issues with the pump completely going out causing high temperature issues with the motor while driving.
The contact owns a 2014 BMW 320I. The contact stated while pulling on the seat belt to fasten the seat belt, the seat belt would not extend. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 40,000.
Safety Rating for the 2014 BMW 320I
The 2014 BMW 320I received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2014 BMW 320I
BMW of North America, LLC has issued 19 technical service bulletins (TSBs) for the 2014 BMW 320I. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B840221 — EQUIPMENT ADAPTIVE/MOBILITY
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the...
B610619 — EQUIPMENT
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
B012618 — STEERING:ELECTRIC POWER ASSIST SYSTEM
EPS STEERING GEAR FOR CERTAIN VEHICLES: ELECTRIC MOTOR MOUNTING BOLTS - LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILEAGE.
SIB012216 — ENGINE AND ENGINE COOLING
The engine coolant thermostat component-specific limited warranty extension to 10 years/120,000
B000616 — ELECTRICAL SYSTEM
?June 2016 Maintenance and General Hints: technical Service Plugin Hybrids, (PHEV) MPGe Fuel Economy Rating.
B160616 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
?SERVICE ACTION: REPLACE LOW-PRESSURE ELECTRIC IN-TANK FUEL Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery or the next time the vehicle is in the shop.
B513016 — STRUCTURE:BODY:TRUNK LID
TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
B010116 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
N20 Engine Coolant Thermostat: Limited Warranty Extension to 10 Years/120,000 Miles F30 (320i Sedan) Model Years 2013 and 2014 produced from 2/28/2013 to 3/31/2014 F30 (320i xDrive Sedan) Model Years 2013 and 2014 produced from 2/26/2013 to 3/31/2014 F30 (328i Sedan) Model Years 2012, 2013 and 2014 produced from 10/19/2011...
B640613 — ELECTRICAL SYSTEM
A/C Cooling: Intermittent Reduction of Air Flow. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions ? High outside ambient temperature ? High humidity...
B090515 — ELECTRICAL SYSTEM
Front Parking Lights Inoperative. After programming the vehicle with ISTA/P 3.56.1, both front parking lights (integrated in the headlights) have been deactivated and no Check Control message is displayed. CAUSE FEM software error in ISTA/P 3.56.1
Showing 10 of 19 technical service bulletins.
NHTSA Investigations for the 2014 BMW 320I
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW 320I
- 2012 BMW 320I — 5 complaints
- 2013 BMW 320I — 13 complaints
- 2014 BMW 320I (current)
- 2015 BMW 320I — 44 complaints
- 2016 BMW 320I — 38 complaints
- 2017 BMW 320I — 13 complaints
- 2018 BMW 320I — 35 complaints