NHTSA Complaint #11098899 — 2015 KIA SORENTO

MY WIFE WAS DRIVING HOME FROM WORK AND WHILE IN RUSH HOUR TRAFFIC ON THE HIGHWAY TRAVELING APPROXIMATELY 50 MPH THE ENGINE JUST STOPPED. SHE DID NOT RECEIVE ANY WARNING, NO SMOKE COMING FROM THE TAILPIPE, AND NONE OF THE CHECK/OIL LIGHTS CAME ON IN THE DASH. SHE WAS FORTUNATE TO GET IT PULLED OVER TO THE SIDE OF THE ROAD BEFORE IT STOPPED. WHEN I ARRIVED TO SEE WHAT WAS WRONG THERE WASN'T ANY OIL IN THE ENGINE. I HAD JUST CHECKED THE OIL 10 DAYS PRIOR WHILE FILLING UP FOR GAS AND THE OIL WAS FULL. I ADDED OIL AND TRIED STARTING THE CAR AND IT WOULD NOT START. TOWED THE VEHICLE HOME AND DISCOVERED THE BATTERY COMPLETELY DIED. I REPLACE THE BATTERY AND THE ENGINE STARTED BUT I WAS HEARING A CONSTANT TICK-TICK-TICK AND ONCE PUTTING THE CAR IN GEAR THERE WAS A VERY LOUD RATTLE, THEN IT ALMOST DIED. NEXT DAY I CONTACTED KIA TO HAVE IT TOWED TO A LOCAL DEALERSHIP AND THEY OPENED THE ENGINE. THE HEAD MECHANIC TOLD ME THAT IT WAS A SIGN OF LACK OF MAINTENANCE BECAUSE THERE WAS MASSIVE AMOUNTS OF SLUDGE AND KIA WARRANTY WOULD NOT COVER IT. I INFORMED THE MECHANIC THAT I COMPLETE ALL MY OIL CHANGES BUT DON'T SAVE THE RECEIPTS AND COULDN'T PRODUCE THEM. SUGGESTED BY THE MECHANIC TO CALL CONSUMER LINE AND I RECEIVED A BUNCH OF RUN-AROUND AND SAID SINCE I DON'T HAVE MAINTENANCE RECORDS THEY WILL NOT HONOR THEIR WARRANTY. AFTER DETAILED RESEARCH I HAVE FOUND NUMEROUS COMPLAINTS OF EXACTLY THE SAME ISSUE FROM OTHER CONSUMERS THAT OWN A 2015 KIA SORENTO AS WELL, INCLUDING THIS SITE. I BELIEVE A COMPLETE RECALL IS IN ORDER FOR ALL 2015 KIA SORENTO'S FOR ENGINE TROUBLE AND KIA NEEDS TO HONOR THEIR WARRANTY!