NHTSA Complaint #11098884 — 2006 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11098884
Vehicle	2006 TOYOTA SIENNA
Component	STEERING
Date of Incident	May 23, 2018
Date Filed	May 30, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TOOK MY SIENNA 2006 FOR A CHECK UP AND WAS TOLD THAT THE POWER STEERING FLUID IS LEAKING, REQUIRING THE INSTALLATION OF A NEW RACK AND PINION UNIT. TOYOTA RECALLED 2006 TOYOTA SIENNA IN 2011 FOR THIS VERY PROBLEM. I CALLED THE MANUFACTURER BUT THEY ARE UNWILLING TO FIX MY TOYOTA. THEY CLAIM THAT MY VIN NUMBER WAS NOT PART OF THE 2011 RECALL. INSTEAD, TOYOTA DID OFFER A $ 1000 TOWARDS THE PURCHASE OF A CERTIFIED TOYOTA VEHICLE. I FELT I SHOULD REPORT THIS ISSUE BECAUSE IT IS A SAFETY CONCERN AND OTHER DRIVERS MIGHT BE EXPERIENCING THE SAME PROBLEM. IN ADDITION, EVER SINCE I BOUGHT THIS CAR BACK IN 2012, I NOTICED THAT THE ALIGNMENT WAS NEVER QUITE RIGHT EVEN THOUGH DID THE ALIGNMENT TWO TIMES. I NOW THINK I KNOW WHY: THE RACK AND PINION ALREADY HAD AN ISSUE BACK THEN.

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