NHTSA Complaint #11098668 — 2013 FORD FUSION

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE STALLED WITHOUT WARNING. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, IT BECAME DIFFICULT TO DEPRESS. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND THE VEHICLE FAILED TO RESTART. ALSO, WHEN THE AIR CONDITIONER WAS TURNED OFF, THE VEHICLE RESTARTED AND WAS ABLE TO OPERATE NORMALLY. THE FAILURE RECURRED TWICE WHEN THE AIR CONDITIONER WAS IN USE. THE VEHICLE WAS TAKEN TO PHIL LONG FORD OF DENVER (7887 W TUFTS AVE, DENVER, CO 80123, (855) 981-0291) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION FLUSH WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.