NHTSA Complaint #11098161 — 2012 VOLKSWAGEN CC

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11098161
Vehicle	2012 VOLKSWAGEN CC
Component	FUEL/PROPULSION SYSTEM
Date of Incident	October 1, 2017
Date Filed	May 27, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY CAR HAS LOST POWER ON SEVERAL OCCASIONS AND HAVE HAD TO BUY SEVERAL NEW BATTERIES BECAUSE OF THIS ISSUE. VEHICLE SAFETY HOTLINE COMPLAINT #11097626. VW CASE #180469589. LETTER TO VW HEADQUARTERS: GOOD MORNING SHAYNA S., YESTERDAY I VISITED THE VW DEALERSHIP AND HAD EXTENSIVE WORK DONE ON MY CAR. AT WHICH TIME I BROUGHT UP THE RECALL OF OCTOBER 2017. THEY EXPLAINED THE RECALL OF OCTOBER 2017 FOR FUEL PUMP CONTROL MODULE WILL NOT BE RESOLVED ANYTIME SOON. I EXPLAINED THE VEHICLE SAFETY HOTLINE TOLD ME THE CAR WAS NOT SAFE TO DRIVE BECAUSE IT COULD CAUSE A FIRE AND TO REQUEST A LOANER. THE MANAGER DENIED MY REQUEST FOR A LOANER. I AM A SENIOR CITIZEN AND AM VERY CONCERNED ABOUT THIS SITUATION. I WILL BE FORWARDING THIS LETTER TO THEM IN REGARD TO COMPLAINT NO. 11097629.

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