NHTSA Complaint #11098123 — 2017 TOYOTA COROLLA

THE VEHICLE WAS STATIONARY AND WHEN I WENT TO DRIVE MY VEHICLE I FOUND A STRESS CRACK ON THE WIND SHIELD STARTING FROM THE TOP AT THE PASSENGER SIDE AND IT CRACKED TOWARD THE DRIVER SIDE. I FOUND THIS TO BE A SAFETY ISSUE, SO I CONDUCTED SOME RESEARCH AND FOUND THAT THIS IS NOT THE FIRST TIME THAT A STRESS CRACK HAS OCCURRED IN THE TOYOTA VEHICLES SO THIS WAS NOT AN ISOLATED INCIDENT. I TOOK THE VEHICLE TO THE TOYOTA DEALER, WHERE I PURCHASED IT AND A GLASS SPECIALIST CONDUCTED AN INSPECTION AND HE CONFIRMED THAT IT WAS A MANUFACTURED DEFECT. THIS IS CAUSE FOR CONCERN BECAUSE I WAS TOLD THAT EVEN THOUGH IT WAS DEEMED AS A MANUFACTURED DEFECT THAT THE WINDSHIELD WILL NOT BE REPLACED BY THE DEALER. SO THROUGH NO FAULT OF MY OWN, I WAS TOLD THAT I HAD TO PUT IN AN INSURANCE CLAIM BY A TOYOTA MANAGER. THIS IS A SAFETY ISSUE AND AN INVESTIGATION SHOULD BE CONDUCTED ON THESE VEHICLES.