NHTSA Complaint #11098067 — 2012 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11098067
Vehicle	2012 FORD EXPLORER
Component	AIR BAGS
Date of Incident	May 1, 2018
Date Filed	May 26, 2018
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE WIPERS WILL RANDOMLY TURN ON EVEN IF THE SWITCH IS OFF. I HAVE FOUND THAT I HAVE TO TURN THE WIPERS ON TO THE HIGHEST SETTING THEN IMMEDIATELY TURN THEM OFF YOU GET THE WIPERS TO STAY OFF. MY SECOND PROBLEM IS THE AIR BAG WARNING LIGHT WILL TURN ON AT RANDOM TIMES WHILE DRIVING. I CAN GO WEEKS OR MONTHS WITH OUT IT TURNING ON BUT I CAN ALSO GO WEEKS WITH IT STAYING ON 24/7. I HAVE TAKEN IT TO A FORD DEALER TO BE LOOKED AT AND THE ANSWER I GOT WAS 'WE ARE NOT SURE WHY IT'S DOING IT BUT JUST PUT A TOWEL ON THE DASH TO KEEP IT FROM GETTING HOT AND THAT SHOULD FIX IT MAYBE'. I HAVE FOUND THAT WHILE DRIVING IF MY WIFE TURNS AROUND TO GET/GIVE SOMETHING TO OUR CHILD THE LIGHT WILL TURN ON WHEN SHE FULLY SITS BACK DOWN.

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